Privacy Policy

Welcome to UrbanContour! The UrbanContour website and service are provided by UrbanContour,  ("UrbanContour," "we," "us" or "our"). UrbanContour knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our Privacy Policy for the UrbanContour website and the services made available by UrbanContour, through that website or through downloadable applications we make available to you (collectively, the "Website"). Capitalized terms used but not defined in this Privacy Policy shall have the meaning set forth in our Terms of Service. The Website provides a network service so that agents and talent seeking the opportunity to deliver professional services as an independent/freelance can more easily select or deliver their talent. Companies, Agencies, and Brands that are looking for Aspiring, Interns, or Pro talent for temporary to long-term work Assignments.

If you have questions or concerns regarding this Privacy Policy, you should contact UrbanContour's privacy contact by emailing us []. This Privacy Policy covers only information that is collected through the Website and does not cover websites to which we link or network.

Notice of Information We Collect And How We Use It

Our primary purpose in collecting and using Personal Information (as defined below) is to provide you with a efficient service and customized experience in connection with our Website and Services. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience fun and relaxed. We only collect Personal Information about you that we consider necessary for achieving this purpose. As used herein, "Personal Information" means information that specifically identifies an individual (such as name and address, e-mail address, telephone number, date of birth, photographs, billing information, professional experience and the results of any background check) or other information about that individual that is directly linked to Personal Information. Personal Information does not include "aggregate" information, which is non-personally identifiable data we collect about the use of our Website and our Services. Personal Information includes information displayed in information collected when booking or submitting.  Your personal information is not displayed to the public.

In general, you can browse the Website without telling us who you are or revealing any Personal Information about yourself. We collect and store information, including Personal Information, that is voluntarily supplied to us by you when signing up, booking or making a submission on the Website. You can choose not to provide us with certain information, but by doing so, you may not be able to take advantage of many of our features and functionality. We use Personal Information to deliver the Website to you, to improve our services, including advertising, and to develop analytics and aggregated data that allows us and affiliates of our Website (such as our advertisers) to use our Website. During registration, you are required to give truthful contact information (such as name and email address). Once you give us your Personal Information, you are no longer anonymous to us.

Information We Collect About Website Visitors

We automatically track certain information based upon your use of the Website. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve you and our community.

We do not link this automatically collected data to Personal Information.

We may use a third-party tracking service that uses log files and cookies, see below, to track non- Personal Information about visitors to the Website in the aggregate. This service captures usage and volume statistics to improve the usability of our Website.


A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We may use cookies on this Website. As noted above, we do not link the information we store in cookies to any Personal Information you submit while on our Website. This Privacy Policy covers the use of cookies by the Website only and does not cover the use of cookies by any advertisers. We may use both session ID and persistent cookies.

A session ID cookie expires when you close your browser. We may use session ID cookies to make it easier for you to navigate our Website. We may use cookies for managing your browser and mobile sessions for your convenience.

Mobile Use

If you visit or use our Website on a mobile device or use our mobile application, we may collect information from your device, including device ID and your mobile carrier. We may store and use that information for security purposes (for example, for user verification) and to improve your experience as a user of our Website and Services.

Once you have established your account on your mobile device or computer, we may collect information we receive from your mobile device or computer, such as your device's type, number and the serial number of its chip. We also collect all payment card and transaction information, as described under "Notice of Information We Collect And How We Use It" above.

Use of the Website on a mobile device may allow your mobile carrier or other access provider to view data that appears on the device as a result.

Information We Collect To Respond To your Choices and Requests


In order to use some features of this Website, you must first complete the registration form and create a user name and password. During registration, you are required to give truthful contact information (such as name, and email address). We use this information to contact you about the services on our Website in which you have expressed interest.


If you complete an Assignment or procure an Assignment through our Website, we request certain Personal Information from you as part of such Assignment. You must provide contact information (such as name, email, a mailing or business address) and may need to provide financial information (such as a credit card number and expiration date).

We use this information for billing purposes and to provide Talent for Castings or to assign Talent to Castings. We will use this information to contact you if we have a problem processing any payments.

We may collect information about your commercial behavior. We may also collect other Users' Ratings about you.


Surveys, Contests or Promotions

We may provide you the opportunity to participate in surveys, contests or promotions on our Website. If you participate, we will request certain Personal Information from you. The requested information typically includes contact information (such as name and shipping address) and demographic information.

We use this information to notify contest winners and award prizes, to monitor website traffic, or to personalize the Website (in the case of anonymous information collected in surveys) and to send participants an email newsletter.

We may use a third party service provider to conduct these surveys, contests or promotions on our Website. If we use a third party to do so, a link to the third party's privacy policy will appear in the window that opens for the survey, contest or promotion, and you are now subject to that third party's privacy policy. If you have any questions or concerns regarding how such third parties use your information, please consult the applicable third party's privacy policy. You agree that we will not be responsible or liable for any loss or damage incurred in connection with our affiliation with such third parties, their activities on our Website, and the sharing of your information with such third parties.

If you do not see a link to a privacy policy in a survey, contest or promotion window that pops up automatically or opens when you click on a link, or if you fill out a survey, contest or promotion form on our website that appears on a main page without a separate privacy policy link, our Privacy Policy applies.

Communication from Us or the Website


If you wish to subscribe to our newsletter(s), we may use your name and email address to send a newsletter to you. Out of respect for your privacy, we provide a way to unsubscribe. 

Verification of Your Information

We may use a third party to verify your Information, in order to confirm that you have the qualifications and/or experience that you claim to have, if you are a Professional. If you are a Company or Agency, we may use a third party to verify your Information, in order to confirm your Company/Agency's location, that your Company/Agency is Legitimate  and your likely need for Talent of the type you are requesting.

Personal Information

Except as discussed in this Privacy Policy, we do not share Personal Information with third parties. If you are a Company/Agency, we may share your Personal Information with an Office that is looking for Professionals of your type for an Assignment. 


We may use a credit card processing company to bill you for Services. These companies do not retain, share, store or use Personal Information for any other purposes. Your interaction with any third party payments service is subject to the terms and conditions provided by such third party.

For more information about our third-party advertisers, or to learn more about the choices available to you regarding this anonymous information, please contact [].

Legal Disclaimer

We reserve the right to disclose your Personal Information as required by law and when we believe that disclosure is necessary to protect our rights; to comply with a judicial proceeding, court order, or legal process served on us or the Website; or in connection with an actual or proposed corporate transaction or insolvency proceeding involving all or substantially all of our business or assets related to the Services.

Choice and Opt-out

We provide you the opportunity to 'opt-out' of having your Personal Information used for certain purposes, when we ask for this information. For example, if you request or provide an Assignment, but do not wish to receive any additional marketing material from us, you can indicate your preference on our Website.

We may also provide non-personally identifiable information or aggregated information that does not identify you, to other parties for marketing, advertising, or other uses.


You will be notified when your Personal Information is collected by any third party that is not our agent/service provider other than a Counterparty, so you can make an informed choice as to whether or not to share your information with that party.

Links to Other Websites

The Website contains links to other websites that are not owned or controlled by UrbanContour. Please be aware that we are not responsible for the privacy policies of such other websites.

We encourage you to be aware when you leave the Website and to read the privacy policies of each and every website that collects Personal Information.

This Privacy Policy applies only to information collected by our Website and through our Services.

Access to Personal Information

If your Personal Information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page.

Please keep in mind that whenever you voluntarily make your Personal Information or other private information available for viewing by third parties online - for example on blogs, discussion forums, or other community posting or social networking websites - that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

Information Security

The security of your Personal Information is important to us. When you enter sensitive information (such as credit card number and/or other information) on our submission or booking forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

If you have any questions about security on our Website, you can email us at [].

Children Under 13 and Teens 

(Persons 13 to 17 Years of Age)

Our Website is not directed to people under 18 years of age. If you become aware that your child has provided us with Personal Information without your consent, please contact us at []. We do not knowingly collect Personal Information from children under 18. If we become aware that a child under 18 has provided us with Personal Information, we take steps to remove that information and terminate the applicable information received immediately.

Terms of Service

Please also visit our Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of our Website.

Your Consent

By using the Website or our Services, you consent to the current version of our Privacy Policy.

Changes to our Privacy Policy

If we decide to change our Privacy Policy, we will post changes to this Privacy Policy and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this Privacy Policy at any time, and such change will apply with respect to information you provide or your activity on the Website after the change in policy, so please review it frequently. If we make changes that materially affect our uses or disclosures of Personal Information that we have previously collected, we will contact you here, by email, or by means of a notice on our home page to obtain your consent to have the changes to our Privacy Policy apply retroactively.

Contact Us

If you have any questions or suggestions regarding our Privacy Policy, please contact us at: [].

Effective Date: August 1, 2016